Cookie Policy

Learn how DustSmart uses cookies and similar technologies to enhance your browsing experience

Last Updated: January 15, 2025

This Cookie Policy explains how DustSmart Cleaning Services uses cookies and similar technologies when you visit our website at dustsmart.cc.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website. These files contain information that helps us provide you with a better browsing experience and enables certain website functionality.

Cookies are widely used by website owners to make their sites work more efficiently, as well as to provide reporting information and enhance user experience. Cookies enhance functionality by remembering your preferences, allowing us to deliver content tailored to your needs, and improving overall site performance.

When you visit our DustSmart website, we may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period of time) to enhance your experience and provide personalized services.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.

  • Security authentication and session management
  • Shopping cart functionality for service bookings
  • Contact form submission and validation
  • Language and region preferences
  • Load balancing and performance optimization

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website performance and user experience.

  • Google Analytics - Website traffic analysis
  • Page views and user journey tracking
  • Bounce rate and session duration monitoring
  • Most viewed service pages and content
  • Device and browser information for compatibility

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Remembering your service preferences and history
  • Chat widget functionality and user interactions
  • Location-based service availability
  • Social media sharing buttons
  • Video content and embedded media player preferences

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. They help us deliver targeted content and measure the success of our marketing efforts.

  • Google Ads remarketing campaigns
  • Facebook Pixel tracking for social media advertising
  • Email marketing campaign performance tracking
  • Conversion tracking for service bookings
  • A/B testing for website optimization

How We Use Your Information

Service Enhancement

We use cookie data to understand your preferences and improve our cleaning services, ensuring we deliver the best possible customer experience tailored to your needs.

Website Performance

Analytics cookies help us identify which pages are most popular, how visitors navigate our site, and what technical issues users encounter to continuously improve our platform.

Security & Fraud Prevention

Essential cookies help protect your account and personal information by verifying your identity and preventing unauthorized access to our booking system.

Marketing Communication

With your consent, we use marketing cookies to show you relevant cleaning service promotions and content that matches your interests and location.

Third-Party Services

We work with trusted third-party service providers who may set their own cookies when you visit our website. These partners help us deliver better services and improve our website functionality.

Service Provider Purpose Cookie Types
Google Analytics Website analytics and performance monitoring Analytics, Performance
Google Ads Online advertising and conversion tracking Marketing, Targeting
Facebook Pixel Social media advertising and remarketing Marketing, Social Media
LiveChat Customer support chat functionality Functional, Essential
Stripe Secure payment processing Essential, Security

Managing Your Cookie Preferences

Browser Cookie Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Block all cookies (may affect website functionality)
  • Receive notifications when cookies are set

Popular Browser Settings:

Google Chrome:
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox:
Preferences → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Microsoft Edge:
Settings → Privacy, search, and services → Cookies and site permissions

Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner asking for your preferences. You can change your cookie settings at any time by clicking the "Cookie Settings" link in our website footer.

Essential Cookies

Always active - required for website functionality

Functional Cookies

Optional - enhance your browsing experience

Marketing Cookies

Optional - help us show relevant content and ads

Industry Opt-out Options

You can opt out of targeted advertising from participating companies through industry opt-out pages:

What Happens If You Disable Cookies

If you choose to disable cookies, please be aware that some features of our website may not function properly. Here's what you might experience:

Functionality Impact

  • Unable to maintain login sessions
  • Shopping cart contents may be lost
  • Form data won't be remembered
  • Language preferences reset each visit
  • Chat functionality may not work properly
  • Some pages may load slowly

Still Available

  • Browse all service information
  • View pricing and service details
  • Contact us through phone or email
  • Access our privacy policy and terms
  • Basic website navigation
  • Read our blog and articles

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

Notification of Changes

When we make significant changes to this Cookie Policy, we will notify you through:

  • A prominent notice on our website homepage
  • Email notification to registered users (if applicable)
  • Updates to the revision date at the top of this policy

Contact Us About Cookies

If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us. We're here to help and explain our practices in more detail.

Get in Touch

Scout Tobias St., Quezon City, Metro Manila, Philippines

Business Hours

Monday - Saturday: 8:00 - 18:00
Sunday: 9:00 - 16:00

Privacy Officer

For specific privacy concerns or data protection requests, please mark your email subject with "Privacy Request" for priority handling.

Related Policies & Information

Our Cookie Policy works alongside other important policies that govern how we collect, use, and protect your information.

Privacy & Legal Documents